Technical
My TV screen is completely blank. What should I do?
Dear Subscriber, If you are facing this issue on all channels or maximum channels, please follow the below given steps:
- Please check banner is showing or not (through STB Remote)
- Switch off Your Setup box from main power plug.
- Plug out the Cable wires (Main Fiber cable & AV-TV wire)& wait for a few seconds.
- Reinsert Cable wires.
- Switch on the Set Top Box from power plug, wait for few Seconds then change the Channels & Check if the concern is resolved.
If you are still facing the problem you may contact your Area supervisor or Local Service provider.
You may also contact on our Helpline number 18004197900 from 6 AM to 12 midnight.
