Technical
I am seeing error 1 on my TV screen, what should I do?
Dear Subscriber, If you are facing this issue please follow the below given steps:
- Check if the smart card is inserted properly in the Set Top Box (Hathway Logo upper side, chip on the lower side and arrow sign inside).
- Remove Smart card from the Set Top Box, clean with cotton/ soft dry cloth & re-insert again properly as guided above.
If you are still facing the problem you may contact your Area supervisor or Local Service provider.
You may also contact on our Helpline number 18004197900 from 6 AM to 12 midnight.
