Technical
I am seeing error 14 on my TV screen, what should I do?
Dear Subscriber, If you are facing this issue please follow the below given steps:
- Please check if the NDS Number mentioned on the Set Top Box and Number reflecting in Diagnostic Screen are same.
- Please follow the following process to check the NDS number from Diagnostics:
In the Hathway remote Press Menu -> press the red button on the remote -> Select System Set up-> enter the password if you have set any else put the default password 0000->Select Diagnostics ->Scroll till you can find - NDS number)
Please contact to your local cable operator or Area supervisor, provide the NDS details, and get the service refreshed or you may contact on our helpline number 18004197900 from 6 AM to 12 midnight.
