Jio Partner World
Jio Partner World
Your ultimate field force management solution.
Enable 100% completion of work orders through monitored supervision.
40,000+
Work Orders executed / day
10,000+
Engineers on the platform
100%
KPI, Work Order Accuracy
4.3
Play Store Rating
Our Clients
Network &
Maintenance
Home & Enterprise Fiber
Intelligent Service Management
From seamless work order generation to required technical support, detailed product information and work place safety, we got you covered!
AI based Order Allocation
Automatic allocation of work orders also allows to manage, monitor and reassign effortlessly.
Geo-fencing and navigation
Ensures timely arrival and execution of work order through Customer and Site Navigation guide for Engineers.
Customer Delight
Assured faster resolutions of work order with instant completion updates and real-time data. Manage customer expectations with feedback and data-driven insights.
Partner onboarding
Get associated with various categories of partners through seamless guided steps.
Supervisor console
Keep a tab on the on-field activities through real-time in-app updates. Get to know of Work Order Status, Engineer Live Location Tracking, and Audit Management.
Analytics and Insights
Data-driven insights help make informed decisions that improve quality of engagement through user and usability tracking.
Features to Ensure Customer Delight
Mobile Application
Mobile application, works offline too. Now get live work order progress and updates with in app notification.
Work Order Execution SLA
JPW's cutting-edge features, boost technician’s productivity during work order execution, leading to improvement in quality of work.
Automation of Work Order Assignment
Experience automatic Work Order assignment using business intelligence and real-time data.
Real-Time Analytics & Report
Now get real-time analytics for monitoring field performance. Generate accurate reports based on the data provided.
CSAT & Customer Consent
Improve your CSAT score by ensuring faster resolution of the Work Order with high customer satisfaction.
What Our Partners have to say!
Rahul Joshi
JPW Network
With JPW based system of interaction, every day we get to know which actions will lead to maximum improvement in customer experience. It displays technical parameters, and root cause analysis and also suggests corrective actions so that we can perform a complete technical analysis. JPW is information anytime/anywhere on our fingertips!
Reena Rodrigues
JPW Fiber
JPW has multiple modules like partner onboarding, order execution, material management, real time supervision which has supported our business in smooth days to day operations and improved our efficiency and effectiveness. JPW has revolutionized field force work by automating the critical tasks involved in connecting customer sites. Connecting Jio Fiber requires provisioning of several devices and services. The app has incorporated all the complexity to provision this in real-time being the first of it’s kind in the industry
Jio Partner World
Get In Touch
Explore infinite opportunities with Jio Partner World. Start your journey with us.
