Tems and Conditions/h1>

Terms & Conditions

Scope

• JioAds is an digital ads platform (“Publisher’s Properties”) provided by Jio Platforms Limited and/or its affiliates (“Company”, “we,” “us” and “our”) located at 101, Saffron Near Centre Point, Panchwati 5 Rasta, Ambavadi Ahmedabad –380 006, Gujarat, India


• The Publisher’s Properties is designed and made available by the Company and /or its affiliates to provide to its Users services such as (i) facilitating placement of third party digital advertisements on digital properties in a designated space after approval (“Publisher’s Properties”); (ii) publishing digital advertisements on Publisher Properties; (iii) permitting agencies to monitor deliverables of the digital advertisements; (iv) facilitating digital signages and other promotions and/or campaigns on the Publisher Properties and (v) such other services as may be provided by the Company from time to time (collectively referred to as the “Services”).


• Your (“Publisher”, “Supply Partner”, “Demand Partner”, “you”, “your” or “User”) use of the Publisher’s Properties is subject to these Terms and Conditions (“Terms”).


• Your use of the Publisher’s Properties requires that you agree to these Terms, the Privacy Policy and Content Policy of the Publisher’s Properties. By using our Services, you acknowledge to have read, understood and you consent to be governed and bound by these Terms and the Privacy Policy and Content Policy of the Publisher’s Properties. Content Policy of the Publisher’s Properties, or do not accept any part of them, then you should not use the Services provided via the Publisher’s Properties / Services provided by the Company.


• The Terms are an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted / replaced) (“IT Act”) and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of Information Technology (Intermediaries Guidelines and Digital Media Ethics code) Rules, 2021, which mandates publishing of rules and regulations, privacy policy and terms of use for access or usage of the Publisher’s Properties. This electronic record is generated by a computer system and does not require any physical or digital signatures.

• PRIVACY AND PROTECTION OF PERSONAL INFORMATION:
  
  
  • Please refer to the Privacy Policy of the Publisher’s Properties available here.

• CONTENT POLICY:
  
  
  • Please refer to the Content Policy of the Publisher’s Properties available here.

• MODIFICATIONS
  
  
  • Modifications of the Terms: The Company reserves the right to update and/or modify the Terms under which the Services are offered, including but not limited to the charges, if any, associated with the use of the Services. The Terms may be further modified based on changes in the business, legal and regulatory requirements and will be updated online. We will notify you whenever any changes to the Terms are made. You are encouraged to periodically visit this page to review these Terms and any changes to it.
  
  
  • Modification of Services: The Company reserves the right to add, modify or delete any content or features available in the Services at any time at its sole discretion.

• LINKS TO THIRD-PARTY SITES AND APPLICATIONS:
  
  
  • The Publisher’s Properties may contain links to other websites/applications (“Linked Sites”). The Linked Sites are not under the control of the Company and the Company is not responsible for the contents contained in any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site or any information transmitted on a Linked Site. The inclusion of any link does not imply endorsement by the Company of such site or any association with its owners and/or operators.
  
  
  • Any dealings with third parties (including advertisers) included within or available by wat of a link via the Publisher’s Properties or participation in promotions, including the delivery of, and the payment for, goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and such advertiser or other third party. The Company shall not be responsible or liable for any part of any such dealings or promotions.
  
  
  • You acknowledge and agree that the use of any Linked Sites is governed by a third party’s terms of use, license agreement, privacy policy, or other such agreement. THE COMPANY DISCLAIMS ANY AND ALL RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMATION OR ANY OTHER PRACTICES OF ANY SUCH THIRD PARTY. THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY WITH RESPECT TO YOUR PERSONAL OR OTHER INFORMATION THAT MAY BE COLLECTED, PROCESSED, SHARED OR RETAINED BY ANY THIRD PARTY.

• TERMS APPLICABLE TO DEMAND PARTNERS:
  
  
  • Demand Partner authorises the Company to place the Demand Partner’s advertising materials and related technology (collectively, “Ads” or “Content”) via the Publisher’s Properties on digital properties. Demand Partner shall be solely responsible for (a) all Ads or Content, (b) Ad targeting decisions (e.g., targeting metric to be used, if any), (c) properties to which Content directs viewers (e.g., landing pages) along with the related URLs and redirects, and (d) products and/or services advertised in the Content. The Demand Partner shall in this respect indemnify and keep the Company indemnified against any and all liabilities, losses and/or damages (including attorneys’ fees, out of pocket expenses, interest payments, settlement payments, penalties and taxes) incurred or suffered by the Company in connection with, arising out of, or resulting from the display of the Content. In addition to the foregoing, the Company shall be entitled to exercise the rights available to it under applicable law, including without limitation, removing any Content or rejecting any Content.
  
  
  • Demand Partner authorises the Company to use automated tools to format Ads linearly or as it may deem fit and proper.
  
  
  • Demand Partner shall be solely responsible for its use of the Ads or Creative. Such use shall at all times be subject to these Terms and the Privacy Policy (as modified from time to time, “Policies”). Demand Partner authorizes the Company to modify Ads as per the Policies. The Company may in its sole discretion reject or remove a specific Ad at any time for any or no reason.
  
  
  • Demand Partner shall not by itself or through any third party (a) generate automated, fraudulent or otherwise invalid impressions, inquiries, clicks or conversions, (b) use any automated means or form of scraping or data extraction to access, query or otherwise collect the Company advertising related information except as expressly permitted by the Company.
  
  
  • Demand Partner shall not provide Ads containing malware, spyware or any other malicious code or knowingly breach or circumvent any security measure. Demand Partner may utilize an Ad server solely for serving or tracking Ads using the Publisher’s Properties. The Company disclaims all liability with respect to the discrepancy between the Company’s impression count (“IC”) and the IC produced by Supplier’s third party Ad server.
  
  
  • Either party may cancel any Ad at any time before placement of an Ad, however, in the event the Demand Partner cancels an Ad after a commitment date provided by the Company (e.g., a reservation-based campaign), then the Demand Partner shall be liable to pay the cancellation fees (if any) as may be communicated by the Company to the Demand Partner and the Ad may still be published. The cancelled Ads shall generally cease serving within 24 - 48 business hours following cancellation and the Demand Partner shall remain obligated to pay all charges resulting from the served Ads (e.g., fees based on conversion etc). Demand Partner must undertake cancellation of Ads with a written notice to the Company (emails permitted).

• REPRESENTATION AND WARRANTIES:
  
  
  • The Demand Partner represents and warrants that (a) it holds, and hereby grants the Company, the rights to publish the Ads, (b) all information and authorizations provided by the Demand Partner are complete, correct and current, (c) Ads provided by Demand Partner are in compliance with all applicable laws, (d) Ads do not contain virus, worms, trojans, time bomb, contaminant, disabling or malicious code, (e) without limiting the foregoing the Demand Partner shall be solely responsible for the Ads quality, performance, fitness for a particular purpose, and non-infringement of intellectual property rights.

• INTELLECTUAL PROPERTY RIGHTS:
  
  
  • Other than as set out expressly in any arrangement between the User and the Company, neither party will acquire any right, title, or interest in any intellectual property rights belonging to the other party or to the other party’s licensors.
  
  
  • We grant you a limited, revocable, non-exclusive, non-assignable and non-sub licensable license to use the Company’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features (“Brand Features”) solely in connection with your use of the Services and in accordance with these Terms and our Privacy Policy. We may revoke this license at any time. Any goodwill arising from your use of the Brand Features will belong to the Company.
  
  
  • We may include your name and brand features in our presentations, marketing materials, customer lists and financial reports.

• USE LIMITATIONS:
  
  
  • Services offered by the Publisher’s Properties are intended solely for the purpose of availing Services Publisher’s Properties. You may not distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or Services offered by the Publisher’s Properties.
  
  
  • As a condition of your use of the Publisher’s Properties, you warrant to the Company that you will not use the Publisher’s Properties for any purpose that is unlawful or prohibited by applicable law or these Terms. You may not use the Publisher’s Properties in any manner which could damage, disable, overburden or impair the Services or interfere with any other party’s use and enjoyment of the Publisher’s Properties or in any way damage the Company’s reputation or name.
  
  
  • You are not entitled to use any kind of measures, mechanisms or tools (software or hardware) that could interfere with the functioning of the Publisher’s Properties or any of the Services.
  
  
  • You may not use the Services and/or Publisher’s Properties if (i) you have been convicted of any offence under applicable law; or (ii) if you are under the age of 18 years.
  
  
  • You agree that you will not upload on the Services, any Content that is contrary to these Terms, the Privacy Policy, or any other policy of Company, as updated from time to time, or that is contrary to applicable law. If any such Content is served using the Services and in your account in any manner and for any reason whatsoever, you shall ensure that such Content is deleted from the Services and your account immediately.
  
  
  • You may not click your own ads or use any means to inflate impressions and/or clicks artificially, including manual methods causing a false evaluation of deliverables. Clicking your own ads is prohibited.
  
  
  • You agree you will not use deceptive methods to obtain clicks/ impressions from anyone by offering compensation, fund raising for a third party etc.

• CONFIDENTIALITY:
  
  
  • You agree not to disclose any information including without limitation software, technology, programming, technical specifications, materials, guidelines, emails, commercials and documentation, develops or obtains that relate to the services or Publisher Properties, and any other information designated in writing by the Company as "confidential" or any designation to the same effect (“Confidential Information”). The Confidential Information does not include information that has become publicly known through no breach by You, or information that has been (a) independently developed without access to the Company’s Confidential Information as evidenced in writing; or (b) required to be disclosed by law or by a governmental authority.

• REGISTRATION AND USAGE:
  
  
  • You will be required to register with the Company either online or offline, as determined by the Company, in order to access the Publisher’s Properties using the means and methodology as provided by the Company from time to time.
  
  
  • Online: You are further responsible for maintaining the confidentiality of any password or data provided to you (whether marked confidential or not) that you use to access the Publisher’s Properties and you agree not to transfer such passwords, date or user names or lend or otherwise transfer your use or access to the Publisher’s Properties to any third party. You agree to notify us of any unauthorized use of your passwords, data or user names or any other breach of security related to your account of which you become aware. You are fully responsible for all use of the Publisher’s Properties and any Services that using your user name, except to the extent that any unauthorised use is not caused by any breach of your obligations under these Terms
  
  
  • Offline: You are responsible for (i) reading, acknowledging and accepting the Terms mentioned in the relevant insertion order or release order shared with you by the Company and (ii) maintaining the confidentiality of any data (emails included) provided to You (whether marked confidential or not) that you use to access the Publisher’s Properties.

• PAYMENTS
  
  
  • Suppliers Payment: Subject to these Terms, you will receive payments after evaluation of valid clicks, valid impressions and/ or other valid actions performed on the ads published via the Publisher’s Properties Supplier’s digital properties. Paid as per: Cost Per Click (CPC); Cost Per Mile (CPM); Cost Per Action (CPA).
  
  
  • Company Payment: Demand Partner shall be liable to pay all charges incurred in connection with the Ads upon receipt of invoice within the time period as specified by Company (e.g., in the insertion order or release order). Charges are exclusive of all government taxes and levies, including Goods and Services Tax, as may be levied by government regulations and applicable from time to time. Demand Partner shall be responsible for compliance and payment of all taxes, duties, levies, cess, surcharge or any other charges that may be applicable on the Demand Partner. Charges are solely based on Company’s measurements of the Ads and the applicable billing metrics (e.g., clicks or impressions).

• GENERAL:
  
  
  • By using our Services you hereby agree to ensure that the explicit prohibitions mentioned in bullet point 3 (Prohibited Content) below are at all times adhered to.
  
  
  • Use Restriction: You must not access the Publisher’s Properties if you are a person who is either barred or otherwise legally prohibited from receiving or using the Service or any Services under the laws of India.
  
  
  • Prohibited Content: You shall not host, display, upload, modify, publish, transmit, update or share any information which
    
    
    • Belongs to another person and to which you do not have any right to;
    
    
    • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act 1986;
    
    
    • Is misleading in any way;
    
    
    • Is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual
    
    
    • Harassing or advocates harassment of another person;
    
    
    • Involves the transmission of “junk mail”, “chained letters”, or unsolicited mass mailing or “spamming”;
    
    
    • Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
    
    
    • Infringes upon or violates any third party’s rights (including, but not limited to, intellectual property rights, rights of privacy or rights of publicity);
    
    
    • Promotes an illegal or unauthorized copy of another person’s copyrighted work;
    
    
    • Provides instructional information about illegal activities such as making and/ or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
    
    
    • Solicits gambling or engages in any gambling activity which we in our sole discretion believe is or could be construed to be as illegal;
    
    
    • Harms minors in any way;
    
    
    • Violates any law for the time being in force;
    
    
    • Impersonates another person;
    
    
    • Contains software viruses or any other computer code, files or programs designed to interupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptiously intercept or expropriate any system, data or personal information;
    
    
    • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.
    
    
    • Services may be made available for free of cost or for a specified cost as may be decided by the Company from time to time.
    
    
    • any type of Content that contain overtly political communication, violence and abuse of humans and animals.
    
    
  • Third-Party Fees: You may incur access or data fees from third parties (such as your internet provider or mobile carrier) in connection with your use of Services and of the Publisher’s Properties. You are solely responsible for all such fees.
  
  
  • Accuracy of Information: You agree that the information entered by you while profile creation/ updation or using any of Services is true,current, complete and accurate in all respects. The Company is not responsible for any losses arising out of discrepancy in your data. You are solely responsible for maintaining confidentiality and security of your user account and for all activities that occur on or through your user account. The Company is not responsible for any losses arising out of the unauthorized use of your user account.
  
  
  • Insertion Order / Release Order: You agree that the relevant insertion order / release order will cover the details pertaining to (including without limitation) price, inventory availability, start and end date, Ad placement, delivery schedule, etc. at the sole discretion of the Company.

• LIABILITY DISCLAIMER
  
  
  • TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF, OR INABILITY TO USE OR ACCESS, THE PUBLISHER’S PROPERTIES OR ALL OR ANY OF THE SERVICES OR FOR ANY SECURITY BREACH OR ANY VIRUS, BUG, UNAUTHORIZED INTERVENTION, DEFECT, OR TECHNICAL MALFUNCTIONING OF THE PUBLISHER’S PROPERTIES OR ANY OR ALL OF THE SERVICES, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT, OF OR IN CONNECTION WITH, YOUR USE OF, OR ACCESS TO, THE PUBLISHER’S PROPERTIES, THE SERVICES OR THE CONTENT. FURTHER, THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TEMPORARY DISABLEMENT, PERMANENT DISCONTINUANCE OR MODIFICATION OF THE PUBLISHER’S PROPERTIES BY THE COMPANY OR FOR ANY CONSEQUENCES RESULTING FROM SUCH ACTIONS.
  
  
  • YOU SHALL BE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING ANY EQUIPMENT AND ANCILLARY SERVICES (INCLUDING THE PAYMENT OF ANY ADDITIONAL FEES THEREFORE) REQUIRED TO CONNECT TO, ACCESS OR OTHERWISE USE THE PUBLISHER’S PROPERTIES AND/OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, VIDEO-ENABLED DEVICES, VIDEO COMMUNICATION SERVICES, MODEMS, HARDWARE, SERVERS, SOFTWARE, OPERATING SYSTEMS, NETWORKING, WEB SERVERS, INTERNET AND TELEPHONE SERVICE (COLLECTIVELY, “EQUIPMENT”). YOU WILL ALSO BE RESPONSIBLE FOR MAINTAINING THE SECURITY OF THE EQUIPMENT AND FOR ALL USES OF THE EQUIPMENT WITH OR WITHOUT YOUR KNOWLEDGE OR CONSENT.
  
  
  • YOU ARE SOLELY RESPONSIBLE FOR THE CONTENT AND OTHER MATERIALS YOU TRANSMIT THROUGH THE PUBLISHER’S PROPERTIES OR THE SERVICE OR SHARE WITH OTHER USERS OR RECIPIENTS. YOU WILL NOT TRANSMIT ANY CONTENT THAT YOU DID NOT CREATE OR THAT YOU DO NOT OWN ALL RIGHT, TITLE AND INTEREST IN AND TO, INCLUDING, WITHOUT LIMITATION, ALL COPYRIGHT AND RIGHTS OF PUBLICITY CONTAINED THEREIN.
  
  
  • THE COMPANY AND/OR ITS RESPECTIVE AFFILIATES MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS AND ACCURACY OF THE INFORMATION, SOFTWARE AND SERVICES AND RELATED CONTENT CONTAINED ON THE PUBLISHER’S PROPERTIES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE AND SERVICES AND RELATED CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING AS TO ITS FITNESS AND MERCHANTABILITY. THE COMPANY AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, AND SERVICES AND RELATED CONTENT, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
  
  
  • YOU SPECIFICALLY AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE FOR UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE PUBLISHER’S PROPERTIES OR USING THE SERVICES. YOU SPECIFICALLY AGREE THAT THE COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL SERVICES OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER’S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. YOU SPECIFICALLY AGREE THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY SERVICES SENT USING AND/OR INCLUDED IN THE PUBLISHER’S PROPERTIES BY ANY THIRD PARTY
  
  
  • IT NEITHER GUARANTEES THE ACCURACY OF THE CALCULATION NOR GIVES WARRANTY OR REPRESENTATION OF ANY KIND IN ANY CIRCUMSTANCE. IN CASE OF ANY DISCREPANCY BETWEEN AN ACTUAL BILL AND THAT CALCULATED THROUGH THE PUBLISHER’S PROPERTIES, THE AMOUNT INDICATED ON YOUR BILL PREVAILS. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH INFORMATION PROVIDED BY THE PUBLISHER’S PROPERTIES SHALL BE AT YOUR SOLE RISK.

• TERMINATION (TEMPORARY AND PERMANENT DISABLEMENT):
  
  
  • Unless otherwise provided in these Terms, the Services offered to you may be terminated by the Company without assigning any reasons at any time at the sole discretion of the Company. Upon termination / suspension, you shall not have the right to use or access the Publisher’s Properties and/or the Services
  
  
  • The Company reserves the right to suspend and/ or terminate your access to the Publisher’s Properties and/or any or all of the Services in case of any non-adherence to these Terms by you

• GOVERNING LAW AND DISPUTE RESOLUTION:
  
  
  • These Terms shall be governed and construed in accordance with the laws of India. The courts in Mumbai shall have exclusive jurisdiction to hear disputes arising out of, or in connection with, these Terms.

• FORCE MAJEURE:
  
  
  • The Company shall be under no liability whatsoever in the event of non-availability of any portion of the Publisher’s Properties and/or the Services occasioned by act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, manmade disaster, infrastructure failure, pandemic or any other cause whatsoever beyond the control of the Company.

• SEVERABILITY:
  
  
  • If any of the provisions of these Terms are deemed invalid, void, or for any reason unenforceable, that part of these Terms will be deemed severable and will not affect the validity and enforceability of any remaining provisions of these Terms.

• CONTACT DETAILS: jioads.support@ril.com