JioNet FAQ

To configure JioPrivateNet on your 4G phone follow the below mentioned steps. This is a one-time configuration on the mobile handset, and has to be done again if you change the 4G handset. You have to be at a Jio Hotspot to perform these steps.

 

• Ensure that the activated Jio SIM is present in Slot 1 of the 4G phone.
• In Settings, switch on Wi-Fi
• Phone will display the list of Wi-Fi Network Names including ‘JioPrivateNet’
• Click on JioPrivateNet
• Settings Menu will pop-up on your phone
• Select AKA in the PEAP/EAP dropdown menu (if AKA is not displayed on the settings, then the phone does not support this service).
• Click on CONNECT.

Your phone will now on automatically connect to ‘JioPrivateNet’ at all Jio Hotspots. Do remember to switch on the Wi-Fi whenever you are at a Jio Hotspot.

 

If you missed to select AKA in the PEAP/EAP dropdown menu, your phone will not connect to JioPrivateNet SSID. To connect on JioPrivateNet SSID

 

• Click on the JioPrivateNet SSID name
• Select ‘forget’ option

NNow try to connect again with correct option ‘AKA’ in the PEAP/EAP dropdown menu.