Run Diagnostics FAQ

Now you can easily check the health status of your JioAirFiber connection in four simple steps:

• Step 1: Open the MyJio app on your mobile
• Step 2: Select ‘Fiber’ from the top menu
• Step 3: Tap on ‘JioCare’ from the bottom bar and go to ‘Run Diagnostics’
• Step 4: Select the service you need to check and tap on ‘Run Diagnostics’

Alternatively, you can click here to check and fix your JioAirFiber service.