Device FAQ

You can change your Wi-Fi Password from MyJio by following the below steps:

• Log in to the MyJio app with your JioFiber number and choose ‘Fiber Account’
• Tap on ‘My Device’ in the footer section
• Scroll down to Wi-Fi SSID Settings
• Tap on each SSID(Wi-Fi Name) for changing the Wi-Fi ID or password
• Tap on the pencil icon against 'Edit Password' to change the password, enter a new password and save

Note - Once you change the Wi-Fi Name & Password, all the connected devices to this Wi-Fi Network will be disconnected from the internet and need to be connected again to your Jio WiFi Router with the new Wi-Fi Name & Password.

Here’s a Video on how to manage your JioFiber Router.

 

To change your password through Jio.com, follow the below steps:

• Log in to www.jio.com using your JioFiber number
• Select 'Sign in' on the menu bar, and go to JioFiber
• Enter your Service ID/Registered Mobile Number to generate OTP
• Enter OTP received on your Registered Mobile Number
• Go to 'Settings', click 'My Device' and then select ‘Jio Home Gateway’
• Click ‘Advanced Settings'
• Click on the Wi-Fi ID for which you want to change the password and click ‘Change password’
• Then, to change the password, enter a new password and save

Note - Once you change the Wi-Fi Name & Password, all the connected devices to this Wi-Fi Network will be disconnected from the internet and need to be connected again to your Jio WiFi Router with the new Wi-Fi Name & Password.