Device FAQ

To manage users on your account through the MyJio App:

• Log in to MyJio App using your JioFiber Registered Mobile Number or Fixed Line Number using OTP
• Tap on “Menu” and Select ‘Settings’, then ‘Device Settings’ and after that, choose ‘My Device’ (Wait for a few seconds until JioFiber Router details appear.)
• Scroll down to Connected Devices and Tap on ‘Block’ to block the device from using Internet.
• To unblock, navigate to the “Connected Devices” option, scroll down to view the list of Blocked Devices.Tap on the Lock icon against the blocked device and tap on “Unblock Device”.
• Watch the Video on how to manage your JioFiber Router

Note – This feature of blocking and unblocking device is currently not available for JioAirFiber customers

If you are already logged in to MyJio App, click https://t.jio/Manage_Device to manage your Wi-Fi Router