MyJio FAQ

How do I check my plan details?


You can check your plan details using both the MyJio app and Jio.com. Given below are the steps:


Using the MyJio app:

  1. Log in to the MyJio app
  2. Tap on the Mobile or Fiber icons on the homepage. Tap on 'View plan' option
  3. If you are a Prepaid customer, you can view your active plans with your balance details and validity as well as your upcoming plan details. If you are a Postpaid customer, you can view details of your plan and bill cycle.


Using Jio.com:

  1. Log in with OTP
  2. Click on 'View plan'
  3. If you are a Prepaid customer, you can view your active plans with your balance details and validity as well as your Queued Plans details. If you are a Postpaid customer, you can view details of your current plan.
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