Jio Customer Care - Contact Jio customer care service for queries or issues about Jio recharge plans, JioFiber, Pay Bill and more.

   <p>In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 10:30 AM and 06:00 PM with your unique complaint number you get post registering your complaint with JioCare.</p>

<p>While making an appeal to the Appellate Authority, please ensure the following:</p>

<ul>
<li>You must file the appeal within 30 days after the expiry of the complaint resolution time limit. If there was any reason why you cannot file the appeal within 30 days, please do let us know, we may consider your case (up to 3 months)</li>
<li>You may provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history</li>
<li>The docket number of your appeal will be communicated to you within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint</li>
</ul>

<p class=" j-color-primary-grey-100 j-text-body-xs-bold" data-popup-open="modal-plans">Find Appellate Authority for your location</p>  

Appellate Authority

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                      <div class="j-text-body-xs j-color-primary-grey-80">Customer care mobile query helpline number  
(Dial from Jio number) </div>
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                  <a href="tel:199" class="j-link is-text j-color-primary-60 text-nowrap link-text">199</a>
  
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                          <div class="j-text-body-xs j-color-primary-grey-80">Customer care mobile complaint helpline number
(Dial from Jio number)</div>
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                      <a href="tel:198" class="j-link is-text j-color-primary-60 text-nowrap link-text">198</a>
      
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                          <div class="j-text-body-xs j-color-primary-grey-80">Enquiry about details on mobile recharges, data balance, validity, offers, etc.  
(Dial from Jio number)</div>
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                      <a href="tel:1991" class="j-link is-text j-color-primary-60 text-nowrap link-text">1991</a>
      
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                      <div class="j-text-body-xs j-color-primary-grey-80">Tele-verification and activation of HD calls and data services on mobile 
(Dial from Jio number)</div>
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                  <a href="tel:1977" class="j-link is-text j-color-primary-60 text-nowrap link-text">1977</a>
  
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                      <div class="j-text-body-xs j-color-primary-grey-80">Customer care helpline number for mobile users  
(Dial from non-Jio number)</div>
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                  <a href="tel:18008899999" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-889-9999</a>
  
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                      <div class="j-text-body-xs j-color-primary-grey-80">International Roaming Helpline Number (Toll Free)</div>
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                  <a href="tel:+917018899999" class="j-link is-text j-color-primary-60 text-nowrap link-text">+917018899999</a>
  
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                      <div class="j-text-body-xs j-color-primary-grey-80">Helpline number for porting your mobile number to Jio or get a new Jio number</div>
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                  <a href="tel:18608933333" class="j-link is-text j-color-primary-60 text-nowrap link-text">1860-893-3333</a>
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Jio Mobile

  <div>We are here to assist you 24/7</div>


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                      <div class="j-text-body-xs j-color-primary-grey-80">24/7 JioFiber assistance</div>
                    </div>
                  </div>
                  <a href="tel:1800-896-9999" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-896-9999</a>
  
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                          <div class="j-text-body-xs j-color-primary-grey-80">(Note: If you are an existing JioFiber customer, please call from your Registered Mobile Number or JioFiber Fixed Line Number.)</div>
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JioFiber

  <div>We are here to assist you 24/7</div>


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                      <div class="j-text-body-xs j-color-primary-grey-80">24/7 Jio AirFiber assistance</div>
                    </div>
                  </div>
                  <a href="tel:1800-896-9999" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-896-9999</a>
  
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                          <div class="j-text-body-xs j-color-primary-grey-80">(Note: If you are an existing JioAirFiber customer, please call from your Registered Mobile Number.)</div>
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JioAirFiber

<div>We are here to assist you 24/7</div>


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                    <div class="j-text-body-xs j-color-primary-grey-80">24/7 assistance with enterprise mobility services</div>
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                <a href="tel:18008899333" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-889-9333</a>
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                    <div class="j-text-body-xs j-color-primary-grey-80">Assistance with enterprise connectivity services &amp; business solutions</div>
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                <a href="tel:18008899444" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-889-9444</a>

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                    <div class="j-text-body-xs j-color-primary-grey-80">Assistance with a new business connection</div>
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                <a href="tel:18008899555" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-889-9555</a>

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JioBusiness

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            <div>We are here to assist you 24/7</div>


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                    <div class="j-text-body-xs j-color-primary-grey-80">24/7 assistance with Jio devices</div>
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                <a href="tel:18008909999" class="j-link is-text j-color-primary-60 text-nowrap link-text">1800-890-9999</a>
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JioPhone, JioBharat, JioFi & LYF Mobile                     

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                      <div>Mobile (अब हिन्दी में भी)</div>
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                  <a href="https://api.whatsapp.com/send?phone=917000770007&amp;text=Hi&amp;lang=en&amp;utm_source=jio.com&amp;utm_medium=contact-us" class="j-link is-text j-color-primary-60 text-nowrap link-text">7000770007</a>
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                        <div>JioFiber</div>
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                    </div>
                    <a href="https://api.whatsapp.com/send?phone=917000570005&amp;text=Hi&amp;lang=en&amp;utm_source=jio.com&amp;utm_medium=contact-us" class="j-link is-text j-color-primary-60 text-nowrap link-text">7000570005</a>
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                        <div>JioAirFiber</div>
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                    </div>
                    <a href="https://api.whatsapp.com/send?phone=917000770005&amp;text=Hi&amp;lang=en&amp;utm_source=jio.com&amp;utm_medium=contact-us" class="j-link is-text j-color-primary-60 text-nowrap link-text">7000770005</a>
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Reach out on WhatsApp

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                      <div>Ask us anything (अब हिन्दी में भी)</div>
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Chat with JioCare

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                      <div>For new business connection, email us at</div>
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             <a class="j-link is-text j-color-primary-60 j-text-body-xs-link" href="mailto:business@jio.com">business@jio.com</a>
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                      <div>For any security vulnerability, email us immediately at</div>
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             <a class="j-link is-text j-color-primary-60 j-text-body-xs-link" href="mailto:jio.bugsreporting@jio.com">jio.bugsreporting@jio.com</a>
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